Frequently Asked Questions
- Are your auction sales open to the public?
- What types of payments do you accept?
- If I want to sell items at the auction, when must I bring them in?
- If I sell items with you, how quickly will I get paid?
- Can I place a minimum price on an item I wish to sell?
- If I buy an item at the auction that is too large for me to take with me, can I leave it until I can pick it up?
- If I want to bid at your auctions, how do I register?
- I bid on an item but it got sold to someone else, what can I do?
- Are there items you do NOT accept?
- I am a seller. What happens to items of mine that don't sell?
You bet! Anyone can come to the auction. To register to bid, you must have a valid driver's license and agree to the Terms and Conditions of the auction sale. Bring friends!
We accept greenbacks (cash), good North Carolina checks only, Visa, Mastercard, Discover and American Express. We offer a discount off the Buyer's Premium if you pay with cash or check.
We accept consignments on a first-come, first-served basis. In short, the sooner you bring your items, the quicker we can advertise and sell them. You must make an appointment to bring items since there are space considerations at the gallery and we are often working offsite.
We typically send out checks about 10-14 days after the sale. If you need to be paid sooner, we can typically accomodate you, but there is a separate agreement and policy for "early pays."
Yes and no. We typically allow market forces to determine price at auction, so we don't normally accept seller minimums. Sales without minimums bring more people. More people = more bidding = higher prices overall. This means we do not typically accept minimum prices from a seller at our sales, BUT we occasionally do accept minimum selling prices on rare or specialty items if we feel the minimum asking price is well aligned with what the market should bear. Rule of thumb: If you are attached to an item, don't sell it.
Unless we specifically state that all items must be removed on auction day, you MAY leave an item or items for a short period as long as we are aware of it and can make the necessary arrangements. Typically it is no problem for gallery sales but you may not leave items for more than a few days. If items are left at the gallery two weeks after an auction date, the item(s) will be sold for storage fees and no refund provided. Please understand that we do not have space to store items for purchasers.
We will need a valid, scannable drivers license presented if you wish to register to bid. We also require other info to be provided, such as a valid phone number and e-mail address if you wish to receive auction alerts. The process to register takes only moments and can be done at any time during the inspection period or after the auction has begun. We do not provide permanent bidding numbers (usable for all subsequent sales) so if you come to another auction, we will need for you to simply provide your name and we will verify that your information is current. If you are buying to re-sell, you must have a copy of a valid tax-id or state document verifying that you are in the business of re-selling. We will also require you to fill out a state tax-exempt form.
The auction process can be quite rapid and on rare occasions someone's bid might not be caught. The is is an unfortunate situation and we try to prevent it from happening. Once the auctioneer calls an item "sold," a legal contract is created unless the auctioneer notices a mistake or conflict and takes action to rectify the situation...often by reopening the bidding and re-selling the item. After that point, the sale is final and irreversible.
As the bidder, you can minimize the chance your bid will be missed. Most important - watch the auctioneer. If your bid is not acknowledged, it is perfectly acceptable to raise your voice to be heard and seen. We do not wish to miss any bids but sometimes when an auction draws a bid, spread out crowd, a bid can get missed. Be sure to make yourself seen and heard!
Due to market conditions, changing tastes and space considerations, there are a number of items we do not accept. If you deliver items to the gallery, please understand that we may turn items down. (If you need items with little or no value removed or need a clean up, we can assist you. Just ask.) This page is updated regularly.
We can come to your home to give a more detailed assessment.
The current "LIST"....of what we don't accept
Anything broken, inoperable, damaged or missing pieces...vintage, antique or not.
Anything made of particle board...laminated or not.
Clothing, shoes, coats.
Everyday dishes, glasses, pots and pans. (Stainless OK)
Broken, rusty tools.
Used child or baby items including toys, high chairs, strollers, car seats, cribs and swings.
Stained, dirty or worn rugs and padding. (Antique rugs OK if clean.)
Some everyday pictures, posters & prints. (Subject to approval.)
Dining room tables and chairs, china cabinets. (Subject to approval)
Light bulbs, razor blades, paintbrushes or anything from the junk or miscellaneous drawers.
Old computers, outdated laptops and CRT monitors
Computer printers, scanners.
Copiers or fax machines of ANY kind.
Computer desks or large office desks
Glass top tables.
Curtains, curtain rods and blinds
Chemicals and liquids including paint, cleaners, solvents, weed killer, etc
Bowling balls, used tents, sleeping bags.
Rusty or inoperable bicycles.
Flimsy plastic or flimsy metal shelving units, store displays
Plastic flowers or plants, plastic flower pots
ALL used exercise equipment including treadmills exercise bikes, "thigh masters", weights and weight benches
Full depth TV's, projection TV's. plasma TV's (We accept flat panel LED only)
Books - paperbacks, novels, self improvement books, textbooks, encyclopedias, Readers Digest Condensed books. (LOCAL INTEREST and AUTHORS OK.)
Used golf clubs and caddys
Anything upholstered that has stains, dirt, rips, pet smells, mildew or is worn in any way.
Sleeper sofas and futons
Single odd chairs or single barstools.
This End Up furniture
Old fryers, blenders, skillets, small appliances, plastic storage containers, greasy or worn pots and pans.
Slide projectors, home movie projectors, tape recorders, cassettes, cassette players.
Picture frames, small or large.
Old office equipment including desks, conference tables, chairs, filing cabinets, partitions.
Older appliances, dishwashers
Mattresses, toppers and box springs, headboard shelving units.
House parts including but not limited to doors, windows, light fixtures, tile, brick, lumber, nails, plywood, siding or shingles (Old ARCHITECTURAL OK)
Microwave ovens and microwave stands, used toaster ovens.
Old rusty barbeques, rusted non-antique patio sets or umbrellas
Any entertainment center or stereo cabinet.
Yard sale leftovers.
Or anything else we feel has little or no market value. Please donate these items so that someone in need may get good use of them. We can provide the names of good local charities who would be grateful to receive many of the above items.
If we cannot secure a bid on an individual item, we will typically group it with other items in order to sell it. Any leftovers after a sale that secured no bids or interest will be disposed of unless you call within 24 hours of the auction to request them back. We will not deliver items back if they are not sold. If the item has a reserve or minimum bid that was not met, you must retrieve the item within 7 days of the sale or it will be sold for storage fees at the next auction. We cannot store items that remain unsold and such items will not be "run again" through the next auction.